If you would like to cancel your account, please choose a cancellation reason below to be taken to the cancellation page.

Have a question, but not sure if you want to cancel just yet?
Our support page can be found here and our phone number is 1-800-299-1591 (Mon-Fri 8am-4pm MDT).
Please allow up to 24 hours for a response.
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If your question is below, you can read our helpful guides to avoid waiting for a response!
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• How do I download the software?
• Why isn't my email address working?
• Why is my backup taking so long?
• Why isn't my operating system supported?
• I'm not really using it, why do I need it?
• Do I have to purchase an upgrade to use SkyVault360?